Enjoy the entertainment, but stay within your limits. At pso2, we believe a truly enjoyable betting experience is only possible when you are informed, in control, and safe. This page provides a detailed overview of our responsible gaming policy, self-control features, and guidance on where to get support.
Pso2 is more than a betting platform — we are committed to building a safe, transparent, and responsible entertainment environment for users in Bangladesh. We believe a genuinely enjoyable gaming experience is only possible when every player knows their limits and treats betting as entertainment. Betting should never be used as an escape from financial or emotional stress, and we consistently reinforce this message across our platform.
Every user registered on pso2 is informed about the core principles of responsible gaming. Our support team is always on hand to help any user quickly set limits, take an account break, or activate permanent self-exclusion. We follow international responsible gaming standards and every policy on our platform is built with user protection at its centre.
We clearly disclose all rules, terms, and risks so that users can make informed decisions — nothing is hidden.
Users can set their own daily or weekly play time limits, and pso2 will send an alert when that limit is reached.
By setting deposit limits, users can protect themselves from spending beyond their financial plan.
With the well-being of families and communities in mind, we maintain dedicated protections for minors and special safeguards for vulnerable groups.
Certain signs indicate that gaming has moved beyond healthy entertainment. Recognising these signs is essential to protecting yourself or someone you care about.
Chasing losses by placing repeated bets to recover money is a dangerous habit. This mindset leads to rapid financial damage and turns betting into an emotional reaction rather than a conscious choice. It is one of the most common and clear signs of problem gaming.
Using money set aside for essentials — rent, bills, or savings — for betting is a sign that a problem has already begun. When betting starts to go beyond your financial plan, it will begin to affect your family and personal life. Limits should be set immediately in this situation.
Feeling restless, irritable, or low when you cannot bet is an important warning sign. Using betting as a way to cope with stress can lead to addiction. Seeking professional support is the right move in this situation.
Feeling the urge to hide your betting activity from family or friends is a warning sign. Healthy betting does not require secrecy. This behaviour suggests a deeper problem and prompt action is needed.
Spending excessive time betting at the expense of work, family, or social responsibilities is a sign of imbalance. Betting should be a small part of your life, not the main focus. In this situation, setting time limits and taking regular breaks is essential.
Repeatedly trying to cut back or stop betting but failing to do so is a clear sign of addiction. At this stage, resolving the issue on your own becomes very difficult, and outside help is needed. pso2's self-exclusion feature and professional counseling can offer effective solutions in this situation.
Responsible betting is not just about strategies for winning — knowing your limits and sticking to them matters just as much.
Only set aside money for betting that you could afford to lose without it affecting your daily life — whether weekly or monthly. Never include your core savings, bills, or essential family expenses in this budget.
You can set daily, weekly, or monthly deposit limits directly from Account Settings on pso2. Once configured, the limit takes effect automatically and you will not be able to deposit beyond your set amount.
When your set budget runs out, end the session — do not place extra bets in an attempt to recover losses. Remember, every bet is independent and previous results have no bearing on what comes next.
Decide in advance how much time you will spend betting each day and stick to that limit. Always give the highest priority to sleep, work, family, and rest.
Extended betting sessions reduce your ability to make clear decisions and increase impulsive wagering. Take a short break every hour and step away from the screen.
Making decisions when you are tired or drowsy can lead to poor judgment. Make a habit of avoiding late-night betting and only place bets with a clear head so your decisions stay rational.
Pso2 gives you the tools to manage your own betting experience. Use our self-control features to stay within healthy limits.
Set your own maximum daily, weekly, or monthly deposit amount. Once configured, the limit takes a short time to come into effect, though reductions apply immediately. This is the most effective way to stay in control of your budget.
You can temporarily suspend your account for a set period — choose a break anywhere from 24 hours to several weeks. During this time, logging in or placing bets will not be possible, allowing you to come back with a fresh perspective.
You can close your account for a set period or permanently. Once self-exclusion is active, the account cannot be reopened before the chosen period ends. In serious situations, this is the most effective protective step available.
During long sessions, you will receive pop-up reminders at regular break intervals to let you know how long you have been playing. This feature helps you stay aware and take breaks at the right time.
To activate these features, go to your account settings or get in touch with our support team.
Log In to Your AccountPso2 strictly enforces an 18+ policy — minors are not permitted to access the platform under any circumstances. Age verification is mandatory during registration, and additional identity proof may be requested in cases where eligibility is in doubt. We believe protecting children and young people is a social responsibility, and we take it seriously.
If a family member suspects that their underage child or relative is using a betting platform, please notify our support team immediately. We will investigate promptly and take the necessary action. Using parental control software on your devices is also an effective preventive measure.
Use the built-in parental controls on mobile and desktop devices to restrict access to betting sites. This is the first step in keeping children safe online.
Never leave your pso2 login details within reach of children. Use a strong password and update it regularly.
Have an honest conversation with your children about the risks of online betting. Awareness is the best protection, and a family environment built on trust goes a long way in preventing problems.
Betting is just a small leisure activity in life. Family, work, health, and social connections — these are what truly matter.
Betting should never be your main source of income or a way to find peace of mind. Treat it as a leisure activity, just like any other form of entertainment. Spending time with family, pursuing hobbies, exercising, and socialising with friends are what make life full and fulfilling.
When betting starts affecting your mood, relationships, or work, your balance is already off. Stop at that point, take stock of the situation, and let someone you trust know if needed. Seeking professional help is not a sign of weakness — it takes courage and self-awareness.
If your betting feels like it is getting out of control, seek help promptly. Bangladesh has various mental health service providers and helplines that offer confidential support. Opening up about what you are going through is the first step — and that step is where change begins.
Talk to your family, a trusted friend, or a professional counselor. Remember, you are not alone — no matter how serious the situation, there is always a way forward, and with the right support, that path is within reach. pso2 is here for you, and our team is ready to help whenever you need it.
Find answers here to the most frequently asked questions about responsible gaming.
Enjoy pso2 within your limits. Use our self-control tools and approach every session with awareness and a clear plan. Your wellbeing and happiness are our highest priority, and we are always here for you.